Data Protection Policy and Privacy Notice

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Privacy Policy – updated on 8th May 2018
A certain amount of personal data is collected by LouLou Fitness at the time of booking.
We may collect the following personal information from you:

– Name
– Contact details including email address, telephone number, postal address
– Date of birth

We also collect health information, which is for the purposes of meeting Insurance Company criteria as well as for your health and safety at LouLou Fitness information is also used to tailor sessions to suit your individual needs.

All information gathered by LouLou Fitness is treated as confidential and will not be shared with a third party.

If you wish to alter any of your data, review how it is used or wish to request its return to you, please contact Louise Adams at info@louloufitness.com or 07824 447 557

You may, of course, decline to submit personally identifiable information to LouLou Fitness, in which case LouLou Fitness may not be able to provide certain services to you.

How I use your Contact Information
When booking you will be asked to sign a disclaimer. In doing so you are agreeing to your email and phone number being used by LouLou Fitness (Louise Adams) to inform you of class changes, service updates directly relating to the service you have booked.

You may, of course, decline to submit your email and phone number to LouLou Fitness, which in some cases may mean that LouLou Fitness is not be able to provide certain services to you.

If you do not wish to submit your email, you can book your class by contacting me on 07824 447 557.

LouLou Fitness Mailing List
Direct marketing emails informing you of new, future or alternative services I am providing are sent through a secure permission-based email system called MailChimp (see their Privacy Policy at www.mailchimp.com). When you purchase a service from me you will be invited by email to join my MailChimp email list. You have the ability to Opt-In at this point, and subsequently subscription preferences may be changed by you at any time.

Phone Number
I may, from time to time, use your phone number to contact you about urgent class changes, payment reminders or to inform you if a waiting list place in an alternative class has become available. I will only do this if you have booked the class in question. If you do not wish me to contact you in this way, please inform me in person or by emailing info@louloufitness.com. You can remove yourself from any phone list at any time.

Emergency Contact Information
Emergency Contact information is collected solely for use in an emergency, should LouLou Fitness need to contact your next of kin or give this information to the emergency services. This is the only information that would be shared with a third party, and only in the context of an emergency.

Notifying you of Changes to this Notice
If there is a change to LouLou Fitness privacy notices or how we use your data we shall contact you via email notice, written or hard copy notice, or through conspicuous posting of the notice on my social media channels. I reserve the right to determine the form and means of providing notifications to you, and you may have opted out of certain means of notification as described in this Privacy Notice.

Links to Other Web Sites
LouLou Fitness is not responsible for the practices employed by websites linked to or from LouLou Fitness, nor the information or content contained in them. Please remember that when you use a link to go from LouLou Fitness to another website, our Privacy Notice is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our website, is subject to that website’s own rules and policies. Please read over those rules and policies before proceeding.

Changes to Our Privacy Notice
LouLou Fitness may update its Privacy Notice from time to time, and so you should review this Notice periodically. When we change the notice in a material way, we will update the ‘last modified’ date at the top of this Privacy Notice. Changes to this Privacy Notice are effective when they are posted on this page. If you have any questions about this Privacy Notice, the practices of this site, or your dealings with this website, please contact Louise Adams at info@louloufitness.com

If at any time you feel that there is an issue with the way LouLou Fitness handles your data then you can contact the ICO (Information Commissioner’s Office).

Your Rights
Data Protection Law means that you have extensive rights regarding the collection, storage and use of your data.

Under the GDPR (General Data Protection Regulation) you have the following rights as an individual regarding your data:

The right to be informed
– The right of access
– The right to rectification
– The right to erasure
– The right to restrict processing
– The right to data portability
– The right to ob
– Rights in relation to automated decision making and profiling

If you would like to find out more about these rights, or if you would like to report a breach of them then you can contact the ICO (Information Commissioners Office) https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/ or call their helpline on 0303 123 1113